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ISO 9001:2015 (Quality Management System)

A quality management system is an integrative element, uniting diverse aspects of a company into a unified purpose of delivering products/services in their best form.

In implementing ISO 9001 for our clients, we focus on our clients customers satisfaction

ISO 9001:2015 aims at providing a workable management system that is suitable for organizations which is achieved with the right support and the knowledge of employees in the organization.

Benefits

  • It is a globally recognized standard
  • ISO increases efficiency, productivity and profit
  • It Improves customer retention and acquisition
  • It reduces wastage in every form
  • Better internal management for Senior Managers in the organization
  • Better quality products and services will be delivered to customers

Some of our ISO 9001 Training Include:

  • Introduction to ISO 9001:2015 QMS
  • Getting the best value from your ISO 9001:2015-Quality Management System
  • Quality Management System training for Senior Management
  • ISO 9001:2015-Quality Management System Lead Implementer Course
  • Introduction To ISO 45001:2018 Occupational Health and Safety Management System
  • ISO 45001:2018 Occupational Health and Safety Management System Lead Implementer Course
  • Introduction To ISO 14001:2018 Environmental Management System
  • ISO 14001:2018 Environmental Management System Lead Implementer Course.

Occupational Health & Safety Assessment Series (ISO 45001)

Safety of employees at the workplace is one that has to be taken seriously. If employees feel that they are not safe in their work environment, their output would reduce. Creating an environment that is safe and free from dangers is the responsibility of the employer.

Certification on Health Safety & Environment (HSE) in the workplace would allow for our clients to be in the know of current health and safety issues in the workplace and the expected standard to keep up with best practices.

ISO 45001 certification offers many benefits to both the worker and the employer. A few among the list are:

  • It is a globally recognized standard
  • Minimizing risks of downtime through accidents
  • It demonstrates to stakeholders an organization's commitment to health and safety
  • It demonstrates your commitment to meet legal obligations
  • Possible cost savings from public liability insurance premiums
  • It improves your reputation and increases your opportunities to gain new business

Training & Development

This encompasses training staff on work related skills, techniques and knowledge, and customized learning and training for individuals to address identified deficient areas.

We conduct an assessment of each of the staff members using our skill assessment tools to identify their weaknesses and develop them into strengths. Our tools also identify their natural strengths so that individuals can continue to grow them.

To list a few among the trainings we offer:

    MANAGEMENT TRAINING

    • Management Strategy Retreat
    • Management Skills Development
    • Managing your Boss
    • Stress &Time Management
    • Delegation and Strategies for Managers
    • Managing people for Strategic Advantage (People Management)
    • Administrative Management Course
    • Strategic Thinking and Management
    • Principles of Personal and Professional Effectiveness

    HUMAN RESOURCES MANAGEMENT

    • Managing Redundancy and Restructuring
    • Essentials of Employment Law
    • Building Personal Residence
    • Conducting Effective Appraisals
    • Emotional Intelligence Master Class
    • Strategic HR (The Essentials Business Partner)
    • Goal Setting for Success
    • Managing the learning and Development Function
    • Conducting Effective Disciplinary Investigation
    • Recruitment and Selection (Strategies and Skills)
    • Effective Interviewing Skills
    • HR Trends & Prospects Forum for Professional HR Managers
    • Managing Diversity
    • Mediation at Work

    LEADERSHIP

    • Leadership Skills
    • Managers and Leadership
    • Essentials of Excutive Leadership: The Psychology of Management
    • Leading High Performance Organizations
    • Leading Organizational Change
    • Negotiations and Decision Making Strategies
    • Problem Solving and Decision Making
    • Strategic Business Leadership (Engagement, Performance and Execution)

    SALES AND MARKETING

    • Successful Business Negotiation
    • Sales & Relationship Management
    • Successful Sales Techniques for Managers
    • Marketing Management Appreciation
    • Enhancing PowerPoint Skills for Effective Presentations
    • Presentation Skills
    • Excellent Customer Service
    • Excellent report &proposal writing skills
    • Effective Communications at Work

    ORGANIZATIONAL SYSTEMS AND CULTURE

    • Performance Management System
    • Change Management
    • Strategic Brand Management
    • Total Quality Management
    • Office Ethics and Culture
    • Corporate Compliance Course

    FINANCE AND ACCOUNT

    • Enterprise Risk Management
    • Strategic Financial Management
    • Accounting Officers Course
    • Cost Management and Cost Contentment
    • Budgeting & Budgetary Control
    • Auditing (Documentation, Processes and HR)
    • Effective Financial Reporting
    • Finance for non-Finance Managers
    • Ethics and Fraud Training

    HEALTH AND SAFETY

    • Health and Safety in Workplace
    • General and Advanced HSE (LEVELS 1,2 & 3)
    • Injury Management
    • Workplace First Aid Training
    • Environmental Awareness Training
    • Fire Fighting Techniques

    INFORMATION TECHNOLOGY COURSES

    • Microsoft SharePoint 2019 Technologies: A Comprehensive Hands-On Introduction
    • Microsoft Office 365 Training
    • Windows Application Virtualization
    • Computer Appreciation for Civil Service Employees
    • Database Development and Management
    • Database Management with Microsoft Office Tools
    • Electronic Document Management System
    • Mastering Microsoft Outlook for Business and Time management
    • Hands-On Introduction to Microsoft Dynamics
    • Microsoft Project
    • Peachtree Accounting Package

To read about the various trainings we offer, please navigate to NEWS - PUBLICATION - BROCHURE

Recruitment & Selection

Attracting and retention of high caliber talent is key to having a work force that is not only aligned with your vision. But would be innovative and responsive to the needs of your customers.

Selection of the right people for the job would reduce the headache of unplanned recruitment exercises. We would work with management in ensuring that the plans put in place for handling recruitment is strategically aligned with the business

Business Strategy

Successful businesses are prudent with their equity to debt ratio, devote time and resources to research & development of its products, have motivational leaders with a clear vision, people focused, obsessive and responsive to their customers� needs and uncompromising when it relates to quality, and service.

We aim to employ sensible strategies that target our client�s customers in order to ensure that their needs are met and our client meets their set profit goals.

Business Process Improvement

Great organizations continuously evaluate their processes because as time changes the needs and wants of customers also changes. Organizations that refuse to adapt to the ever changing customer would not survive.

Our systematic approach employs looking into the current processes used by our clients critically analyze it and provide our findings. Based on our recommendations for our clients we plan a business process improvement initiative, redesign the deficient areas, and develop a systematic approach for creating and implementing change.

Conflict & Resolution Management

Conflict in the work place is part of business and differing perspectives of people is expected. Some organizations do not endorse having productive conflict. However, from conflict come improved understanding, increased group cohesion and improved self-knowledge; if conflict is handled properly.

How do we handle conflict effectively? What strategies do we employ when we do not agree with someone? Is the issue important to me? We provide solutions to dealing with problems between subordinates, superiors and peers in the work setting. Conflict does not have to be negative in outcome but rather a positive experience.

HR Re-engineering & Outsourcing

Human Resources are crucial for effectively running a business and it should be strategically aligned with the goals of profitability. This resource should be used effectively to address people management issues, employee career development, succession planning, organizational change and development. This unit should be viewed strategically and work hand in hand with the sales, marketing, public relations and other business units. If there is synergy in the units working hand in hand, excesses are reduced and profits are maximized.

We work with your HR unit to provide them with the right tools to ensure they can carry on the role of managing their organization effectively.

Information Technology Solutions

Information Technology (IT) is the way of the future and it continues to advance at a rapid rate with new technologies being invented to help make work move faster and efficiently.

Our experts have industry experience with different technologies ranging from SAP, CRM, E-commerce solutions, Networking solutions and certifications in various course trainings.

Some of our I.T Services include:

  • Software Development
  • Document Management
  • System Development and Implementation
  • Microsoft SharePoint 2019 Technologies Implementation
  • Windows Application Virtualization
  • Data analysis and Reporting
  • Data Mining and Migration
  • Data Storage and Disaster Recovery Management

Management Retreats

Retreats are meant to be a time for employees and management to be in an informal setting to spark honest conversations between staff and top management about the current realities facing an organization.

We customize the retreats to fit the needs of our client and our advisory team would also work with management in addressing the specific outcomes of the retreat for their staff.

Organizational Health Check

Organization Health Check (OHC) assesses the fitness, readiness, capabilities, competencies and adaptability of a firm within its business environment.

Our health checks focuses on drilling down to all levels of the organization and quantify the robustness of the organization�s systems and fitness for purpose. We are able to better detect the problems that are currently in place or potential issues that might arise in the future.

Organization Design & Transformation

Organization design entails the framework or at best the foundation into which business processes are developed and the structure of the look of the organization which would align with the firm�s mission, vision, and goals. For instance the hierarchical structure and reporting lines allow for people to know who they are accountable to in the organization process.

Transformation is the action plan after the design phase. It is putting into effect the planned changes to fit with the desired organization structure that would best enhance our client�s processes.

Our Organizational Change & Development team knows what it entails to design a structure. We ensure that the new structure aligns with your business processes, performance management systems, and reward and recognition systems.